FAQ

Here you’ll find quick answers to common questions.

How will I receive my purchase?

All products are delivered digitally. After completing your payment, you’ll receive your download link and activation instructions by email, usually within 30 minutes or less.

I didn’t receive any email. What should I do?

Please check your spam or junk folder first. If you still don’t see anything after 30 minutes, contact our support team, we're here to help!

Are your products original and secure?

Yes. We sell genuine Microsoft software obtained through authorized channels. As a Microsoft Certified Partner, all licenses are new, unused, and supported by official activation.

Do I need a physical shipment or will anything be sent by mail?

No physical delivery is required. Everything is handled online for your convenience.

What are your delivery options?

All of our products are delivered digitally via email. Once your payment is confirmed, your digital product will be automatically sent to the email address provided at checkout, usually within 30 minutes or less.

If you do not receive your delivery, please check your Spam or Promotions folder, or contact us at service@gezate.com for assistance.

Can I install the software on more than one device?

That depends on the specific product. Some items are single-use, while others allow multiple activations. Please refer to the product page for details or ask our support.

How can I contact customer support?

For assistance, You can reach us via email at service@gezate.com or call us at +33 2 43 69 29 26 Additionally, feel free to visit our Contact Us page for more details. We’re always here to help!

About us

We specialize in selling genuine Microsoft software through our online platform. Our product range includes Microsoft Office, Microsoft 365, Windows, and professional Microsoft solutions for home and business use.

Our website is designed to provide a secure and easy purchasing experience, with digital delivery provided by email after purchase. As a Microsoft Certified Partner, we source our products through authorized distribution channels and provide official activation support.

Our team is committed to clear communication, reliable service, and customer support when needed.

Why Choose Us?

Your trusted source for genuine software licenses.

Satisfaction Guarantee

Your satisfaction is our top priority. If you're not fully satisfied, we offer a full refund, no questions asked.

Live Support

Need help? Our technical support team is available 7 days a week to guide you through setup or troubleshooting.

Digital Delivery

Standard products delivered within 30 minutes or less. Fast, reliable, and secure straight to your inbox.